By registering as a abu Ahmad rewards member or by utilising any membership facilities such as your card or claiming any member cenefit, you agree to be bound by, and your participation in Abu Ahmad Rewards will be governed by, these Terms and Conditions.

Membership

  1. To become a Member you will need to have a current Australian residential address and applied for a rewards card via the online form on our website at http://abuahmadrewards.com.au/join/.
  2. There are no joining fees or any ongoing annual fees to become or remain a Abu Ahmad Rewards Member.
  3. Abu Ahmad Rewards cards are limited to one per person.
  4. It is the card holders responsibility to keep their personal information updated via their online rewards account. We can only service your account if we have all of your up to date details and information required to continue to service your membership account.
  5. Membership is non-transferable.
  6. You may receive exclusive member offers by post or email inviting you to earn points in store. These are member only deals.
  7. We have the right to refuse any application for membership or request to add additional cardholders for any reason.

Earning Member Benefits

  1. A minimum of 1 point for every whole dollar you spend at Abu Ahmad Butcher or authorised Businesses, excluding any rewards excluded store goods;
  2. 2000 Points is equal to $10 Abu Ahmad Dollars.
  3. Abu Ahmad Butcher may at any time change, add to or make deletions from the list of participating businesses and list of excluded goods.

Redeeming Rewards Points

  1. Points balance will be automatically redeemed. This means that once your Points balance reaches a threshold of 2,000 Points (equal to $10 Dollars) (or such other amount as notified from time to time), you will automatically receive $10 off your next Eligible Shop.
  2. Reward Points can be redeemed in multiples of $10 Dollars, e.g. $10, $20, $30 or $40 Dollars.
  3. 1 Abu Ahmad Butcher dollar equals one AUD $1 off your next eligible shop. The redemption rate of award points is determined by Abu Ahmad and may be changed by us at any time.
  4. You cannot elect the number of dollars that you redeem on your next eligible shop. The amount which is the highest multiple of $10 dollars in your Abu Ahmad points balance equal to or less than the amount of your Eligible Shop will be automatically deducted as money off your next shop.
  5. If you do not use all of the Abu Ahmad points as dollars in your next eligible shop, the remaining balance will be retained for future use.
  6. You can opt into to save for Eid al-Fitr by updating your redemption preferences online. All Points will accrue in your account until the payout date for save for Eid al-Fitr as advertised on the website. On the payout date for save for Eid al-Fitr, the Woolworths Dollars accrued in your Account will become available for redemption, which means that you will receive the amount of Abu Ahmad Dollars in your Account (in multiples of $10) as a discount in dollars on your next eligible shops. The accrued points will not be available for automatic redemption, until you opt out of Save for Eid al-Fitr,
  7. You can only change your redemption preference up to 24 hours prior to the awards use date.

Member Benefits

  1. You may qualify for other promotions, special benefits and exclusive offers from the Abu Ahmad Butchery and any other selected business partners and or third-party businesses. Exclusive member-only offers and or discounts, newsletters and or entry into prize draws and competitions which may be run from time to time; and the exclusions and conditions (including qualifying spend and offer duration) for particular member benefits and we may change these from time to time.
  2. Member benefits are personal to you and are not transferable, They cannot be accrued or used for any business transactions or any commercial or not-for-profit purposes, or exchanged or refund as cash or gift cards.
  3. We may reverse (debit) or cause to be reversed, any member benefits which have been allocated (credited) to you where you have returned the goods or you have been refunded for the goods or services in respect of which those member benefits were earned, or if there are other grounds which we consider reasonably justify a reversal, including, without limitation, member benefits credited fraudulently or obtained via fraudulent means. We reserve the right to monitor your purchase history to ensure that any points are accumulated legitimately.
  4. Any unused Points balance of less than 2,000 Points (i.e. $10 Dollars) in your member account will expire after 18 months from the date on which you last used your card.
  5. Where you have reached $10 Dollars (or multiple thereof) on your Abu Ahmad rewards card, any unused dollars balance of $10 Dollars (or multiple thereof) will expire 12 months from the date of earning the $10 Dollars (or multiple thereof).
  6. Points may take up to 72 hours to be shown in your rewards account.

Cancelling your Rewards Card

  1. You may cancel your rewards card via your rewards account online. For any card which is cancelled, any points balance remaining, or any other unredeemed card member benefits will be automatically forfeited. The linked account will stop earning points from the date of cancellation.
  2. If a card is cancelled which is linked to a multi member account, any additional reward cards on the combined account will remain active, but will no longer be part of the cancelled account.

Damaged, or Lost, Reward Cards

  1. If your Card is lost, stolen or damaged, you can order a new replacement card from the Website. We reserve the right to charge for replacement or additional cards. Any points balance will remain on your account and a new personalised card will be issued with the same card number as your existing damaged or unusable card.
  2. In the case of a lost card you will be issued a new card number. Any unredeemed points balance loaded on your lost or stolen card will be transferred from your old card number to your new card number and a new personalised card will be issued to you.
  3. If your Card is lost or stolen and any points balance are subsequently redeemed, whether by the cardholder or by another party, those points cannot be reimbursed.

Rejection, Suspension and Cancellation

  1. Your Abu Ahmad rewards card is issued by and remains the property of abu Ahmad. Cards are not credit or charge cards and are not transferable.
  2. Abu Ahmad reserves the right at any time without notice to:
  3. a) refuse to issue cards or provide rewards membership benefits;
  4. b) withdraw or cancel any cards, or member benefits;
  5. c) reverse member benefits, including without limitation, any reward points or dollars credited to an account;
  6. d) terminate a rewards membership; or the rewards program.
  7. Grounds for doing any of the things referred to include (but are not limited to):
  8. a) Abuse of your membership, or your card, or the Abu Ahmad rewards program or anything associated with Abu Ahmad;
  9. c) any Member Benefits which are accumulated fraudulently or credited or accumulated in a suspect manner;or in a manner of dishonesty, fraud or wrongful conduct in connection with your membership, including tampering, defacing or unauthorised use of a rewards card;
  10. g) bankruptcy or death;
  11. h) when a rewards card has not been used during a continuous 18 month period.

Abu Ahmad Rewards Program Liability

  1. You acknowledge and agree there could be:
  2. a) delay’s in issuing, or non-issuing to you of, any member benefits. Delay’s in, or non-replacement of a lost, stolen or damaged Card;
  3. d) loss, theft or damage to any Reward Cards or documentation in the course of post or delivery to you; or
  4. e) a suspension and/or termination of the Abu Ahmad Rewards program including, without limitation, the ability for Members to earn and redeem Points to the maximum extent permitted by law, we will not be liable to you in any way for any cause in connection with such matters, including without limitation, for any unused Points in your Account at the time of termination.
  5. Taxes, liabilities, or duty incurred by a member arising from a member’s participation in the rewards program is the responsibility of the Member.

Privacy

  1. Abu Ahmad we are committed to protecting your privacy in accordance with the Privacy Act 1998 (Cth). This Privacy Policy describes our current policies and practices in relation to the handling and use of personal information.
  2. If at any time you do not wish to receive Abu Ahmad Member Benefits communications you can elect to unsubscribe.

Changes to Terms and Conditions and Termination

  1. Abu Ahmad reserves the right to change, suspend or terminate these Terms and Conditions or the rewards program at any time.